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Excellence in Customer Service

All organisations need to provide excellent customer service. Learn how to provide a unique customer experience by proactively anticipating your customers’ needs and exceeding their expectations every time.

Our expert trainer will provide fun and effective opportunities which will improve the way you approach delivering service to customers. Packed with proven strategies this course will develop your knowledge and skills to meet the requirements of a wide range of workplaces.
Next course commences Term 2, 2020.

ACFE Funded

This course is delivered with Victorian and Commonwealth Government funding. Click here for eligibility criteria.

Pre-requisite: English for everyday life

Date(s)
Day(s)
Time
Code
Date: Nov 6 (2 weeks)
Day(s): Fri
Time: 12:30 pm - 3:00 pm
Code: ACL20EMPCS4
Funded:$41.00
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Non-funded:$75.00
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Administration SkillsAfter Sales ServiceCareer DevelopmentCommunication SkillsComputer TrainingCustomer ServiceRetail Skills