All organisations need to provide excellent customer service. Learn how to provide a unique customer experience by proactively anticipating your customers’ needs and exceeding their expectations every time.
Our expert trainer will provide fun and effective opportunities which will improve the way you approach delivering service to customers. Packed with proven strategies this course will develop your knowledge and skills to meet the requirements of a wide range of workplaces.
Next course commences Term 2, 2020.
This course is delivered with Victorian and Commonwealth Government funding. Click here for eligibility criteria.
Pre-requisite: English for everyday life