Excellence in Customer Service Online | Pines Learning
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Excellence in Customer Service Online

All organisations need to provide excellent customer service. Learn how to provide a unique customer experience by proactively anticipating your customers’ needs and exceeding their expectations every time.

In this short course, your trainer will be with you throughout both sessions which will be delivered via ZOOM. A personal computer/laptop and reliable internet and email are required.

Next course commences Term 4 2022. Please phone Reception on 98426726 to register your interest.

Pre-requisite: English for everyday life

ACFE Funded

This course is delivered with Victorian and Commonwealth Government funding. Click here for eligibility criteria.

Course downloads

Student Handbook

Administration SkillsAfter Sales ServiceCareer DevelopmentCommunication SkillsComputer TrainingCustomer ServiceRetail Skills