All organisations need to provide excellent customer service. Learn how to provide a unique customer experience by proactively anticipating your customers’ needs and exceeding their expectations every time.
In this short course, your trainer will be with you throughout both sessions which will be delivered via ZOOM. A personal computer/laptop and reliable internet and email are required.
Next course commences 28 October, 2021. Phone Reception on 98426726 to enrol.
Pre-requisite: English for everyday life
ACFE Funded
This course is delivered with Victorian and Commonwealth Government funding. Click here for eligibility criteria.
Course downloads
Student HandbookDate(s)
Day(s)
Time
Code
Date: Oct 28 (2 weeks)
Day(s): Thu
Time: 9:15 am - 11:45 am
Code: ACL21EMP4
Funded:$41.00
Non-funded:$80.00