Excellence in Customer Service | Pines Learning
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Excellence in Customer Service

All organisations need to provide excellent customer service. Learn how to provide a unique customer experience by proactively anticipating your customers’ needs and exceeding their expectations every time.

Our expert trainer will provide fun and effective opportunities which will improve the way you approach delivering service to customers. Packed with proven strategies this course will develop your knowledge and skills to meet the requirements of a wide range of workplaces.

Classes will be face to face, subject to COVID 19 requirements at the time the course commences.

Next course commences 6 November, 2020. For further information phone Reception on 98426726.

Pre-requisite: English for everyday life

ACFE Funded

This course is delivered with Victorian and Commonwealth Government funding. Click here for eligibility criteria.

Course downloads

Student Handbook
Date(s)
Day(s)
Time
Code
Date: Nov 6 (2 weeks)
Day(s): Fri
Time: 12:30 pm - 3:00 pm
Code: ACL20EMPCS4
Funded:$41.00
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Non-funded:$75.00
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Administration SkillsAfter Sales ServiceCareer DevelopmentCommunication SkillsComputer TrainingCustomer ServiceRetail Skills