Excellence in Customer Service | Pines Learning
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Excellence in Customer Service

All organisations need to provide excellent customer service. Learn how to provide a unique customer experience by proactively anticipating your customers’ needs and exceeding their expectations every time.

Packed with proven strategies this course will develop your knowledge and skills to meet the requirements of a wide range of workplaces including retail, hospitality and administration.

Next course will be offered in Term 3, 2021. Phone Reception on 98426726 to register your interest.

Pre-requisite: English for everyday life

ACFE Funded

This course is delivered with Victorian and Commonwealth Government funding. Click here for eligibility criteria.

Course downloads

Student Handbook

Administration SkillsAfter Sales ServiceCareer DevelopmentCommunication SkillsComputer TrainingCustomer ServiceRetail Skills