Excellence in Customer Service

Course Downloads

2024 Student Handbook

Course Details

All organisations need to provide excellent customer service. Learn how to provide a unique customer experience by proactively anticipating your customers’ needs and exceeding their expectations every time.

This short five hour course, delivered over two sessions, is suitable for anyone interested in working in a wide range of workplaces including retail, hospitality and administration.

Next course commences 2025.
Please phone Reception on 98426726 to register your interest.

Pre-requisite: English for everyday life

ACFE Funded
This course is delivered with Victorian and Commonwealth Government funding.
Click here for eligibility criteria.

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Fees

Dates	Days	Time	Code	Funded	Non-Funded
2025	TBA	TBA		TBA	TBA

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Pines Learning welcomes people with a disability and those facing barriers to participation. Please share during enrolment if there is anything which would impact on your participation so that we can put in place support.

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RTO Number 3774

	1/520 Blackburn Road Doncaster East, VIC 3109
	03 9842 6726
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