Administration Skills for Work 2 – Power Point and Publisher

Course Details

Administration for Work 2 expands upon the foundations laid in Administration for Work 1 by focusing on the essential functions of administration and reception roles and applying effective solutions.

Students will:

Learn communication skills to provide high level customer service.
Gain strategies for handling customer complaints with professionalism.
Develop proficiency in managing office telecommunications, including integrated video conferencing using platforms like Zoom and Teams, for seamless communication within and across organizations.

Please phone 9842 6726 for further information or to book in.

Manuals: $39.00

Pre-requisite: Basic computer skills and English for everyday life

ACFE Funded
This course is delivered with Victorian and Commonwealth Government funding. Click here for eligibility criteria.

Fees

Dates	Days	Time	Code	Funded Full Price	Non-Funded
26 July (8 weeks)	Friday	12:30 pm – 3:00 pm	24EMPBAST3.5	$ 52	$ 120

Course Downloads

2024 Student Handbook

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	1/520 Blackburn Road Doncaster East, VIC 3109
	03 9842 6726
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