All organisations need to provide excellent customer service. Develop your employability skills by learning how to provide a unique customer experience through proactively anticipating customers’ needs and exceeding their expectations every time.
This short five hour course, delivered over two sessions, is suitable for anyone interested in working in a wide range of workplaces including retail, hospitality and administration.
Next course commences 2024. Please phone Reception on 98426726 to register your interest.
Pre-requisite: English for everyday life
ACFE Funded
This course is delivered with Victorian and Commonwealth Government funding. Click here for eligibility criteria.